Contact
This page is intended for communication with the website’s editorial team.
You may use the form to report a possible error, point out outdated information, request clarification, report a broken link, or suggest a new topic.
The website is an independent informational resource. It does not manage accounts, process deposits or withdrawals, or represent Altaficha or any other platforms mentioned in its articles.
When to Use the Form
The form may be used for enquiries relating to:
- published articles and guides;
- information that may need to be updated;
- unclear explanations;
- errors in tables or links;
- suggestions for new content;
- comments about the structure of a page.
To make the review process easier, specify the relevant page or section and briefly explain which point should be checked.
You may also mention a recent public source, where available.
Enquiries That Should Be Directed to the Operator
The editorial team does not have access to the internal systems of casinos, sportsbooks, or payment providers.
For this reason, it cannot assist with:
- problems accessing an account;
- password recovery;
- pending deposits or withdrawals;
- bonuses that have not been credited;
- identity verification;
- account blocks;
- personal bets;
- changes to account details;
- recovery of funds.
These enquiries must be submitted directly to the official support service of the relevant platform.
How to Submit a Useful Message
A clear message should include:
- the title or link of the page;
- the relevant section or extract;
- a brief description of the issue;
- the date on which you noticed the discrepancy;
- a public source, where relevant.
There is no need to copy the entire article or provide a lengthy explanation.
For example, instead of simply stating that a page is incorrect, it is more helpful to identify which information appears to be inaccurate and where it appears.
Corrections and Updates
Information about promotions, games, payment methods, limits, and mobile access may change frequently.
If you find a discrepancy between an article and a recent public source, you may report it through the form.
The editorial team may review and update the content where appropriate. However, submitting a message does not guarantee an individual response or an immediate change.
In some cases, a condition may vary depending on the country, currency, user profile, payment method, or account verification status.
Content Suggestions
You may also suggest new topics relating to:
- online casinos;
- sports betting;
- bonuses and promotions;
- deposits and withdrawals;
- account security;
- mobile access;
- verification;
- responsible gambling.
There is no need to submit a complete article. A brief explanation of the topic and why it may be useful to readers is sufficient.
Suggestions are assessed based on their relevance and the availability of reliable sources.
Protection of Personal Data
The form must not be used to share confidential information.
Do not submit:
- passwords;
- access or authentication codes;
- personal documents;
- full card numbers;
- banking details;
- screenshots of private account areas;
- balances or transaction histories;
- betting, deposit, or withdrawal identifiers;
- cryptocurrency keys or recovery phrases.
A brief explanation and a public source are usually sufficient to review a possible editorial inaccuracy.
Before Submitting
Make sure that your enquiry relates to the content of the website.
You may use the form if your message concerns an article, table, explanation, link, or editorial suggestion.
If it concerns an account, payment, bet, personal document, individual bonus, or account block, contact the operator’s official support service directly.
Include only the information that is necessary and remove any private data before submitting the message.